STELLAR CINEPLEX  RULES AND REGULATIONS

Entrance Policies
In the interest of our guests' safety, the following items may
not be brought into the Event:

  • Umbrellas
  • Laser Pointers
  • Alcohol or beverages of any kind
  • Outside Food or Coolers
  • Video or Audio recording devices
  • Large bags may be checked at the entrance gates.

Camera Policy
The camera policy varies from show to show. We do not have a policy prohibiting cameras; however, many artists do. Some artists have requests such as "no flash" or "pictures only in the first three songs." The camera policy for the show will be announced at the beginning of the performance and will be enforced. You can also call the Main Office the day of the show to check on the artist's policy.

Readmittance
Any guests leaving  must have their hand stamped and will be asked to show their ticket stub for readmittance. Guests not in compliance with this two step process will not be allowed back in the theater gates.

Wheelchair Access
Please call the Box office for wheelchair accessible seating available. It is available on a first-come, first-serve basis. Please notify the Box Office of handicap seating requirements when purchasing tickets.

Handicap Accessible Parking
There are handicap accessible parking spots available on a first-come, first-serve basis.

Children
Every patron attending the Enter Company Name must have a ticket regardless of age, unless the event is free.

 

Pagers/Watch Alarm/Cellular Phones Courtesy Reminder
For the courtesy of those around you and the performing artist, please disconnect electronic signals on watches, pagers and phones before the start of the performance. If you are expecting an emergency call, please leave your seat location with the potential caller. Upon arrival, please leave your name and seat location at the Box Office. Guests cannot be paged during a performance.

Lost & Found
If you have lost an item, please visit our Box Office or call the Box Office during our business hours.


 Parking
 
There is no charge for parking.  

Concessions
The concessions feature several points of service that are provided for our guests seeking a beverage or snack. We offer standard concession fare - hot dogs, popcorn and soft drinks - as well as an array of specialty items.

Returns\Exchanges
There are NO RETURNS OR EXCHANGES for tickets sold.  If you are unable to attend an event you may contact the Box Office for a possible credit.  But no Refunds will be issued.

 

Thank you for your cooperation!